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Report by Edmund Mierzwinski, U.S. PIRG Consumer Program Director with Richard Butler, Andrew Harnik and Kristen Keran, Research Assistants, and the state PIRG Consumer Team. Surveying for this report was conducted by PIRG citizen outreach team members, students and other volunteers from participating PIRGs. Additional research by members and volunteers of state and local organization members of the Consumer Federation of America, including the Arizona Consumers Council, Columbia Consumer Education Council (SC), North Carolina Consumers Council, Virginia Citizens Consumer Council. And of course, thanks to the U.S. PIRG Administrative Team-- Rick Trilsch, Joey Fink, and Liz Guertin. Thanks to Alison Cassady, Liz Hitchcock and Jen Mueller for editing and other advice. Cover by Public Interest GRFX (215-985-1113). Special thanks to the Colston Warne Grants Program of Consumer Union of the United States for its support of the U.S. PIRG Education Fund Consumer Program and to the Ann Lower State and Local Grants Program of the Consumer Federation of America (CFA) for its ongoing support of state PIRG consumer research. |
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